Книги

Profiles International's study, Americas Most Productive Companies: Large Sales Force Analysis explores key differentiators that set the top organizations apart.

- Extreme customer and market focus
- Products, services and solutions align with customer’s high priority needs
- Utilize Resources to build customer loyalty
- Sales process aligns with customer’s buying process

The success of your organization is directly affected by the people you employ. Having the right people with the right skills in the right jobs can result in a significant competitive advantage.

Profiles International's study, Four Essential Tactics for Optimizing Organizational Talent, identifies four essential tactics to optimize your organizational talent. These are:

- Remove your chronic underperformers;
- Remove your bad apples;
- Uncover your hidden gems;
- Never stop your hunt for high quality outside hires;

The Aberdeen Group conducted research in order to understand how businesses use assessments to drive better decisions. According to their research, top performing organizations were found to be using assessments more broadly across employee populations and job roles.

Steve Cardy thought all hope was lost as he joined a new company that was facing abysmal employee turnover levels of 600 percent. He was recruited to his new position with the sole purpose of growing the company. Experienced in the hospitality industry, not staffing, he knew he had find a solution and quick. After several trial-and-error runs and a decade of effort, he finally reduced his employee turnover to 9 percent.
Here is his story.

It costs more to acquire a new customer than to maintain an existing customer.We know that there are actions we can take and behaviors we can measure that create long term relationships between sellers and buyers.

Profiles International's study, How to Avoid the Seven Biggest Team-Building Blunders examines the 7 roadblocks to building and managing high-performing teams. Great teams lack:

- Team Support
- Conditions for team effectiveness
- Meaningful performance goal
- Decision-making process
- Appropriate norms
- Communication channels
- Diversity

Strategic workforce planning is a process that ensures your business has the right people in the right jobs at the right time to achieve your expected results. This report explores six steps of strategic workforce planning and offers some advice for achieving results.

Businesses should be concerned about promoting the health and safety of their employees. This briefing is designed to help executives understand, recognize and effectively deal with stress in the workplace.

Examines effective solutions and tools for identifying and preventing workplace fraud, theft and violence.

Times of change present many challenges for organizations, particularly for frontline managers. This fact inspired us to identify six keys to unlocking the potential of frontline managers.

Profiles International's study, Powerful Act Of Coaching Employeesexplores 5 steps to go from performance evaluation to performance coaching.